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Wonderful world of shipping...

Shane Wilcox

With Black Friday on it’s way & the Holiday Season on it’s tail ... our shipping & processing is in full swing. Now shipping to ...

USA

Orders to US customers generally take 2-6 business days once shipped within the USA. Currently, US and international orders are shipped on Mondays, Wednesdays and Fridays from within the USA. All orders shipped domestically within the US will have a tracking number that can be tracked with USPS.


Canada

Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.
International

International orders generally take 10-15 business days but may be delayed by the customs of your country. International orders may be subject to customs fees or duties of your country. Unfortunately, Studio Shim does not cover these fees so please contact us if you have concerns regarding your order. International orders will not have a tracking number due to the fact that they are untraceable once they leave the USA.


Things to know

We work Monday to Friday and are closed on weekends and all Canadian holidays. All production and shipping times are in business days and do not include days that we closed. If you are concerned about your order, please contact us so we can help you out. shane@studioshim.ca


Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services, but we are always happy to do everything in our power to work with you and the postal system to correct orders.


Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
I hope this answers some questions that you may have been having.


Our web-store is always OPEN & secure for shopping https://www.studioshim.ca We are also on facebook, pinterest & twitter Check us out! 


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